Single player game

Context

A studio releases a single-player narrative game, praised for its immersive story. Player feedback varies: some suggest ideas to enrich the story or raise concerns about technical performance, while others request additional content like DLCs or expansions.

Problem

After launch, the studio struggles to prioritize feedback or decide on post-launch content. Negative reviews on forums and social media go unanswered, leaving players frustrated.

Solution with Lovelace

1. Feedback Analysis:

   • Lovelace categorizes feedback into technical performance, narrative content, and DLC requests.

   • Recurring points and overall player sentiment (positive or negative) are highlighted.

2. Post-Launch Planning:

   • Using insights, the studio identifies the most requested additional content (e.g., an expansion for a narrative arc).

   • A roadmap is communicated through the platform to keep players informed about upcoming updates.

3. Proactive Communication:

   • The studio responds directly to players via comments and social media, reassuring the community about planned developments.

Result

• Players remain engaged after launch thanks to additional content aligned with their expectations.

• Communication builds trust and player loyalty.

• The game enjoys a second life through recommendations from satisfied players.

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